Our team is your team.

Our company works as an extension of your team, providing you with smarter solutions, while putting people first.

Founded in 1998, Tier One Technology Partners has been around to see smartphones and the cloud change the way businesses view IT. Now it’s less of a necessary evil and more of an opportunity to improve worker efficiency, increase revenue, and gain an advantage over competitors.

Other IT companies know how to monitor a network and the like, but they don’t know how to see from the perspective of a C-level executive who doesn’t know much about IT. They will use acronyms and industry-specific terms you don’t understand. They will skim over what their solutions actually do for your business and focus on explanations that you don’t really need to hear, even if you could understand them.

Not us! Our background in business enables us to translate geek-speak into plain English and help you understand what technology can do for you both now and 5 or 10 years down the road.

Our Team

Your technology is only as good as the people who manage it so of course, you need smart and skilled people who understand where you’re coming from and what’s important to your business.

Here at Tier One, we look for people who do exactly that. Yes, our team is trained on the latest technologies and industry best practices, but more importantly, they spend just as much time perfecting their customer service delivery. As a matter of fact, as much as they love solving challenging problems, they love helping people even more.

Meet our team

We’re growing!

We’re excited to announce that we have merged with one of our fellow IT Nation Evolve members, Domain Computer Services, in Cranbury, New Jersey. Over the years, our founders, Dave Shaffer and Jim Kehres, and Domain’s CEO and Founder, Rashaad Bajwa, found so much common ground together that they decided to embark on the national MSP platform journey together. Interested in joining us?

Find Out More

We’re growing!

We’re excited to announce that we have merged with one of our fellow IT Nation Evolve members, Domain Computer Services, in Cranbury, New Jersey. Over the years, our founders, Dave Shaffer and Jim Kehres, and Domain’s CEO and Founder, Rashaad Bajwa, found so much common ground together that they decided to embark on the national MSP platform journey together. Interested in joining us?

Find Out More

Our Values

Invisible

Esprit de Corps.

We don’t just get along, we have each other’s backs. After all, we are in this together. We strive to create a workplace that inspires unity through commitment and collaboration. So when you partner with us, we honor your team, too. Your goals become our goals and we work alongside you to achieve them.

Get it done right.

We take pride in our work that it exceeds expectations. We have integrity in the strength of our services, and empower our team to ensure we give our clients the best experience possible. And when things do go wrong, we do everything within our power to not just make it right, but make it better than it was before.

Own your part.

We assume a ton of responsibility for our clients so every team member needs to own their part. That’s why we live by the numbers. Whether it’s CSAT, KPI, or ticket count, everybody’s got their number for which they are held responsible. We own IT so you don’t have to.

Love the details.

A single checkbox can make or break us. Delivering a truly remarkable customer experience requires everyone to pay attention to the details, from sales to service desk. You can rest assured that we sweat the small stuff because we know it can make or break your business, too.

Put people first.

Even though we’re a technology company, we know the work we do is for humans behind that technology so it’s important we don’t get wrapped up in the wires. We will walk a mile in your shoes to find out exactly what you need to use your technology.

Want to join our team? See our available openings.

Current Openings

Want to join our team? See our available openings.

Current Openings

Tier One in the Press