Our Approach To IT Services
Our comprehensive, secure and integrative approach to your business technology.
Most people can’t wrap their heads around their technology. With our approach, we help you understand it — giving you peace of mind and the tools you need to thrive.
Discover How IT Benefits You
24/7/365 Service Desk →
No one likes when technology fails but it will happen. And when it does, you need an entire team of technical experts at your fingertips. From the simple password reset to a server down, with our 24/7/365 service desk you have access to the technical horsepower when you need it.
- Remote & On-Site support
- Top-Tier IT Experts
- How-To Questions
Comprehensive IT Systems →
One of the major benefits of working with a corporate IT provider is the access your business gains to industry-standard best practices, a tried and tested technology stack and top-notch cybersecurity. You don’t have to think about who your backup provider is or who is watching your firewall.
- Backup & Disaster Recovery
- Cybersecurity Management
- Patching & Monitoring
Smart IT Consulting →
Bridge the gap between your technology and your business with strategic advice from a team who knows technology and knows your business. Successful IT requires planning for both the very best things- bringing on new clients and hiring new employees and the very worst- hurricanes, outages, and cyber-attacks.
- IT Productivity Strategy
- Technology Reviews
- Infrastructure Strategy
- Standardization & Licensing
- Planning & Budgeting
- Evaluating New Technology
Dedicated IT Team →
Whether it’s a recurring user issue or a new software being implemented, your team will have personalized expert service at their fingertips. In addition, your account engineers are the double-check on all of your technology, making sure it is working properly so that you don’t have to worry about it.
- Virtual Chief Information Officer
- Dedicated Account Engineers
- IT Tools Support
- Hardware Lifecycle Management
- Vendor Management
- Proactive IT Checklist
Changing IT providers is a big deal! Here’s how we ensure making the switch is as smooth as possible for you and your team. With our process, you’ll always know what to expect. Click on each step to learn more and get started today!
In the Strategy Meeting, you get to know us and we dive deeper into your current setup and your future goals in order to provide a preliminary solution and estimate.
For the Technology Audit, the engineering team takes a deep dive into your current setup to assess infrastructure and detect vulnerabilities to provide a comprehensive solution.
At the Solutions Presentation, we review the audit results in full with suggestions to improve your technology environment. A final price and contract is provided with your start date.
With the Q&A meeting, we give your executive team the appropriate amount of time to discuss what we presented at the technology audit and gather questions, concerns, or misunderstandings and resolve them during this time.
For the Kick-Off Meeting, we will introduce you to your new IT department. Domain will provide clarity on how to obtain support and initial project engagement.
Revolutionize how you do business
Make the most of your technology. Set your team up for success with smart IT support.
We have seen a dramatic improvement in efficiencies
and productivity (after Tier One upgraded our network).
As we move forward I am sure it will be comforting for us knowing we are more protected and more efficient. We cannot say enough about Jason! He has been very helpful through this transition and Tier One will be a good move for us and look forward to the future.
Take The Guesswork Out Of Your Technology
Understand where your technology is today and how you can prepare your business for the future. Our Information Technology Assessment will tell you exactly what steps you need to take to make your IT right. Contact us to find out how we connect the dots.
Not sure where to start?
Use our super easy quoting tool to find out the cost for your team to get complete IT support.